Administrative Support FAQs
What is administrative support?
It's having an extra pair of hands for the everyday tasks that keep life and business running smoothly, such as managing emails, organising paperwork, creating invoices and quotes, and keeping your diary in order.
Who do you work with?
We support small business owners, the self-employed and busy professionals, as well as individuals who feel overwhelmed by paperwork at home.
What tasks can you help with?
For businesses, that includes customer correspondence, quotes and invoices, data entry, spreadsheets, CRM administration, diary management, document formatting, social media scheduling and research. For personal support, we can help with paperwork and filing, letters, forms and applications, inbox organisation, appointments, printing and scanning, and event organising. See our full Administrative Support page for more.
What is a Duo Hour?
A Duo Hour means both Sally and Sam work on your task together for one hour. You get two experienced professionals focused on your project at the same time.
How much does it cost?
Ongoing Support: Monthly Packages
Pre-paid hours each month at £40 per Duo Hour, so you can plan and budget with ease.
• 10 Duo Hours: £400 per month
• 15 Duo Hours: £600 per month
• 20 Duo Hours: £800 per month
• 30 Duo Hours: £1,200 per month
• 40 Duo Hours: £1,600 per month
• 60 Duo Hours: £2,400 per month
Custom packages are available. A minimum three-month commitment ensures consistent support and smooth collaboration.
One-Off Projects: Ad-hoc Support
Pay as you go, from £300 for a minimum of 5 ad-hoc hours. No long-term commitment, use your hours when you need them, and quick turnaround on urgent tasks.
Not sure which suits you? Book a free, no-obligation consultation.
Do I need to sign a long-term contract?
No. We offer one-off projects as well as regular ongoing support, so you can choose what suits you.
Do you only work with businesses near Lindfield?
No. We are based in Lindfield and Haywards Heath and offer in-person support locally where appropriate, but many of our services can be provided remotely, so we support businesses and individuals throughout the UK.
Can you work with the systems we already use?
Yes. We adapt to the tools you already have, whether that's your CRM, invoicing software or spreadsheets.
Is my information kept confidential?
Yes. We treat all your work with care, professionalism and confidentiality, and we're fully insured.
How do I get started?
Get in touch for a free, no-obligation consultation. Tell us what's taking up your time and we'll work out how we can help.
Ready to reclaim your time?
📧 Contact Duo Vela today for a free, no-obligation chat.
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